top of page
Physical Therapist

DISABILITY

What is Disability Insurance?

A type of coverage that replaces a portion of your income if injury or illness prevents you from working. It provides financial security for you and any loved ones who may depend on your ability to earn a paycheck. You may also hear disability insurance referred to as disability income insurance or income protection.

​

Short Term Disability Plan Rules:

  • Eligibility: All full-time employees working 20+ hours per week

  • Coverage through Mutual of Omaha

  • Employee must be actively at work on the effective date

  • Employee can start and stop using sick leave to get through the elimination period

  • No health questions EVERY YEAR!

​

Long Term Disability Plan Rules

  • Eligibility: All full-time employees working 20+ hours per week

  • Coverage through Mutual of Omaha

  • Employee must be actively at work on the effective date

  • Employer Paid Core Plan paid for by Dougherty County School System (at no cost to you; enrollment is automatic)

  • Buy-up Plan is paid by the employee (needs to be elected)

  • Employee can start and stop sick leave to get through the elimination period

  • No health questions EVERY YEAR!

​

Contact Campus Benefits for assistance with claims.

Email: mybenefits@campusbenefits.com

Call 1-866-433-7661, option 5

Contact Mutual of Omaha - 1 (855) 993-6119

Group Number: G000581A

Mutual of Omaha Member Website

new mutual of omaha.png

How to File a claim over the phone​

  1. Contact Mutual of Omaha at 1 (800) 877-5176

  2. Select Option 2

  3. Select Option 1

 

The Mutual Team sets up the claim and assigns it to a claims specialist.

​​​The claims specialist verifies:

  • Eligibility based on the contract​

  • All necessary documents have been received

  • Payroll information, which may be requested from your employer

  • Special handling/customized claims processing information

Follow-up contact is initiated by the claims analyst as follows:

  • If a claim is pending, check-in calls are made weekly

  • If a claim is approved, check-in calls are made every other week

  • If a claim is denied, the claims specialist calls you to ensure all documentation and records have been received and to discuss the decision

​

If you need further assistance, please contact the Service Hub. 

bottom of page