How to File a Telephonic Claim
Contact Mutual of Omaha at 800.877.5176
Select Option 2
Select Option 1
The Mutual Team sets up the claim and assigns it to a claims specialist.
The claims specialist verifies:
Eligibility based on the contract
All necessary documents have been received
Payroll information, which may be requested from your employer
Special handling/customized claims processing information
Follow-up contact is initiated by the claims analyst as follows:
If a claim is pending, check-in calls are made weekly
If a claim is approved, check-in calls are made every other week
If a claim is denied, the claims specialist calls you to ensure all documentation and records have been received and to discuss the decision
If you need further assistance, please contact the Service Hub.
What is Disability Insurance?
A health and wellness plan designed to provide for periodic payments of benefits when you are unable to work. This coverage is designed to replace a percentage of your gross income on
a tax-free basis should illness keep you from earning an income in your occupation.
Contact Mutual of Omaha - 1(855) 993-6119 Group Number: G000581A
Contact Campus Benefits help with filing a claim.
1 (866) 433-7661